Tools and Services: Enhanced Global Services

Shared software
IT staff research and make available on a shared basis, usually via Keyserver, more specialized kinds of software, such as Photoshop, web and graphic design tools and the like.

Equipment for Checkout
The Arts IT office maintains an inventory of equipment available for checkout, including laptops, digital still cameras, digital camcorders, loaner desktop computers and so on.

Desktop backup Services
IT staff provide automated, redundant network-based backup to any on-campus divisional workstation on request.

Training
Prior to consolidation of the position, the Administrative Systems Coordinator was charged with spending 15% of his or her time performing IT training, generally in a group format, for all divisional and departmental staff. Currently, this function has not been replaced by ITS. In addition, IT staff continually provide individual and group training on systems and applications for faculty and staff on an as-needed basis.

Purchasing research and requisitioning
Arts IT staff regularly research, requisition and receive IT and digital media equipment for faculty.