Patron Info & Directions

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Directions

The Theater Arts Center, the Music Center, the Digital Arts Research Center (DARC), and the Baskin Visual Arts Center are about a 20-minute drive from downtown Santa Cruz.

 

Driving Directions:

- From the intersection of Bay and High streets, proceed northwest on Empire Grade Road for approximately 1 mile.

- At the stop light, turn right onto Heller Drive at the West Entrance of UCSC.

- Proceed up the hill.

- Immediately after the fourth stop sign, turn right onto Meyer Drive.

- Parking lot entrance is at the next stop sign.

 

The Theater Arts Center and the Baskin Visual Arts Center are a short walk uphill from the parking lot. The Music Center and the Digital Arts Research Center are at the south end of the lot.

 

PUBLIC TRANSPORTATION: Transit District buses and campus shuttles stop on Heller Drive about two “blocks” from our facilities (at the Porter College/College Eight bus stops). Walk to our facilities via the stairs and walking paths.

 

ALLOW YOURSELF ADEQUATE TIME: If you arrive later than 15 minutes before curtain, we cannot guarantee that you will see the first portion of the program. Please allow at least 30 minutes to park, purchase a parking permit, pick up your tickets (if applicable), and be seated before the performance is set to begin.

 

Parking

PERMITS: UCSC requires a parking permit in most parking lots. On evenings and weekends, permits are available for purchase from dispensers in the lot or from attendants, if present. (For weekday parking, visitors may park at numbered spaces and pay at the machine -OR- purchase an "A" permit at the Main Entrance gatehouse near Bay and High.

 

DISABILITY PARKING: Disabled access parking for Theater Arts and Baskin Visual Arts is available along the upper service road near the traffic circle; disabled spaces are available in the parking lot near the entrance to the Music Center and the Digital Arts Research Center.

 

Please arrive 30 minutes before curtain to park, pick up your tickets, and be seated before the performance starts.

 

Tickets

All patrons, regardless of age, must have a valid ticket to be admitted to our theaters. Tickets are available online and at the UCSC Ticket Office and at the Santa Cruz Civic Auditorium Box Office. The UCSC Ticket Office is located at the UCSC Theater Arts Center.

 

HOURS: Tue–Sat: 12:00–4:00pm and one hour prior to scheduled performances. Tickets are available in advance online, by mail, in person, or by phone. Call (831) 459-2159 (voice or TDD) or go to http://SantaCruzTickets.com.

 

A non-refundable per-ticket handling charge may be applied.

 

Student, Senior and Alumni Discounts

Seniors (62+), students with valid ID, and UCSC Alumni Association members receive discounts to Arts Division performances. (Alumni members may purchase up to two student-priced tickets to most Music and Theater Arts productions.) When ordering tickets, please indicate your status.


To be admitted with a discounted ticket, you will be required to show valid ID at the door. Patrons without valid ID must upgrade their ticket at the ticket window. 

 

Accessibility

Please contact the UCSC Ticket Office (831-459-2159, tickets@ucsc.edu) to confirm that accessible seating is available for the performance of your choice and to purchase tickets in advance. Accessible seating is available on a first-come, first-serve basis. We highly recommend advance purchase of accessible seating for performances with reserved seating. (For unticketed presentations, we recommend early arrival. Doors open 30 minutes before the advertised start time.) 

 

All venues are WHEELCHAIR ACCESSIBLE. Please note that for safety reasons, our staff cannot provide lifting assistance to patrons.

 

MOBILITY IMPAIRED patrons may be dropped off directly in front of our venues; adjacent parking is available for vehicles displaying a parking placard.

 

MAINSTAGE THEATER: Most seats in the Mainstage Theater are accessible ONLY by stairs. A ramp at Door 5 provides access to the accessible seating area which can accommodate between 6-7 people. A few fixed seats on the entry level at Row J in Sections 4 and 5 can also be accessed without using stairs. The Mainstage is equipped with handrails at the end of each row. If patrons seated in wheelchairs are joined by friends or family in the disability section, the Mainstage Theater can accommodate between 1-3 wheelchairs, depending on the size and type of the wheelchair(s).

 

Late Seating

Admitting latecomers after a performance begins can be very disruptive to performers and other audience members. Latecomers will be admitted to performances at an appropriate pause designated by the artist or the house manager. Please note: in some cases, THERE MAY BE NO LATE SEATING. Please confirm in advance.

 

Allow ample time to be admitted. Please allow at least 30 minutes to park, purchase a parking permit, pick up your tickets, if applicable, and be seated before the performance is set to begin. (If you arrive later than 15 minutes before curtain, we cannot guarantee that you will see the first portion of the program.)

 

Cell Phones, Texting, Photography, Video and Audio Recording

Illuminated cell phone screens and other communication and recording devices are distracting to performers and other audience members. Please TURN OFF all recording or communication devices and put them away for the duration of the performance. PLEASE DO NOT CHECK OR SEND MESSAGES DURING THE PERFORMANCE.

 

If you wish to record or photograph a performance, you must get written permission from the venue manager in advance.

 

Young Audiences

Due to adult language, theme, or content, as well as special effects including sudden, loud noises, most of our programs are NOT SUITABLE for children, including toddlers and infants. We strongly encourage parents to exercise discretion when considering whether to bring a child to a performance.

 

Please check our schedule for periodic programs that are especially tailored to young people and families, including the Holiday Show (Nov.and Dec.) and the Children's Opera (Feb. or March).

 

Regardless of age, each child MUST HAVE A TICKET for an individual seat.

 

Quiet

Audience members of all ages should be able to sit quietly without disrupting the performance.

 

Please unwrap cough drops and throat lozenges before the performance starts.

 

Food, Beverages

With the exception of water, food and beverages are not permitted inside our indoor venues. Please enjoy food in the lobby or outdoors. Thank you.

 

 

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