For Faculty and Student Directors / Producers in the UCSC Division of the Arts
Audience Management, Customer Service
The staff of the Arts Events Office manages a crew of student ushers and house managers who are trained to work at most performances and public presentations presented by the departments of the Arts Division. Venues include: the Music Center Recital Hall; the Theater Arts Mainstage, Second Stage, and Experimental Theater; and the Dark Lab in the Digital Arts Research Center building. We also coordinate with UCSC Parking Services (TAPS).
The Arts Events Office house management crew will:
- Provide assistance to audience members
- Manage audience admission to the venue
- Observe and enforce campus and state safety regulations
- Coordinate opening and closing of the venue with the event stage manager or production manager
- Thoughtfully admit late arrivals to limit disruption to presenters, performers, and other audience members.
- Coordinate with ticketing staff and parking services as needed
Ticketing Services to Arts Division
- To request ticketing services for your Arts Division event, please contact us at least 10 weeks in advance of your event.
- Administrative and per-ticket charges apply. (Note: UCSC Conference Services charges per-ticket fees as well as bank card fees. The Arts Division charges an administrative set-up fee per performance as well as hourly charges for student sales staff at the window at the event.)
- To purchase tickets, please create a user account at ucsctickets.com.
Expanded Promotion of Your Event
The Arts Events Office (AEO) offers expanded promotional services including barn sign panels and radio advertising.
Meet with AEO staff at least 8–10 weeks in advance of your event to confirm your promotion/marketing budget and to discuss strategies and deadlines. If you have a budget for some limited advertising, we recommend short radio spots and/or web advertising, as they offer repeated messaging at a reasonable cost. Repeated messages allow many people to hear or see your image or title multiple times. Which is what you want!
Producers are responsible for designing and printing producing posters and flyers; Arts Events Office does not provide this service for most Arts Division events. Printed flyers and posters are increasingly less important to the success of events while consuming significant resources. (Note: AEO doesn't provide proofreading, review, or approval of department-produced flyers.)
• More information at Events Planning Tools link (on right)
Program booklet (aka playbill):
AEO can layout your program book and have it printed, provided you contact us in advance and submit content as required. Edited and approved content is due at least 6 weeks before your event. This allows for circulation of 2 drafts and provides time for printing and delivery. NOTE: Some simple projects can be processed in 4 weeks. Please contact us *before the earliest deadline* to confirm your needs and the timelines for the process.
>> Allow time for your team to review, edit, and approve all content BEFORE you submit it. Submit all requested materials by agreed-upon deadlines. Once you submit the content, that's what will be printed (aside from small corrections and teensy revisions).
Who Pays for These Services?
Services offered by the staff of the AEO are generally provided free of charge to Arts Division departmental events.
We will charge your event for all products or services that we order on your behalf, including:
- house crew
- ticketing crew
- barn sign painting