You are here

Audience Services: Usher Job Description

USHER (USH)

USH DUTIES: EVENT ASSISTANCE (100% of duties)

  • Provide services to audience members in the preparation and production of events.
  • Greet guests, scan tickets, monitor admission, usher guests to seats, admit late arrivals.
  • Provide excellent customer service to all guests.
  • Answer questions and be welcoming of all guests.
  • Be attentive to audience safety.
  • Be prepared for evacuation or other response in the event of emergency.
  • Other duties as assigned.

USH SKILLS, KNOWLEDGE, & ABILITIES

  • Embrace diversity in all its forms and strive for an inclusive community that fosters an open, enlightened and productive environment.
  • Available to work evenings and weekends.
  • Available to work during the final 3 weeks of each academic quarter.
  • Work effectively in a professional setting.
  • Dress requirement: neat, professional appearance is required; all Audiences Services crew members are required to wear a white top, black bottoms, and black shoes on the job.
  • Ability to check email and online work schedule on a daily basis.
  • Ability to learn and operate electronic ticket scanners.
  • Additional Preferred skills, knowledge, and abilities including the following:
    • Interest in the Arts and live performance / presentation.
    • Paid or volunteer experience at concerts, plays, lectures, movie theater, or events venue is preferred.
    • Understanding of music or theater performance and presentation.
    • Certification in CPR and first aid is not required, but preferred.